收集来源：雇主反馈。持加拿大护照的男外教，出生地哥伦比亚波哥大。求职意愿很强，面试官反馈：面试满嘴跑火车，说2021年在中国呆过半年，问他好不容易进来，怎么回加拿大了？外教说“我的签证有问题，学校不给我办理工作签证”。面试官再问他，为啥不给办，是不是证件不齐全。外教说，学校就是不给我办，不知道为啥。面试官问外教提供学校联系方式，问问他以前学校，外教说他说给不了，因为事情很复杂。面试官反馈外教应该是那种被学校开除了，甚至有可能上了出入境黑名单的人，不然2021年，那个学校不要他了，他随便找一份别的工作，那时候多缺外教啊，找工作太容易了。另外面试官问到他不想回答的问题，外教就装听不到。另外外教面试全程非常痛苦的表情，自说自话，给人的感觉完全不像老师。建议不聘请。
外教自我简述
Sir, madam,
I read with great interest the advertisement posted by your organization. I am applying for the position of Teacher and have attached my resume for your review.
I hold a B.A. (Hons.) in Sociology and I believe I would be an excellent candidate for the position. I have worked as a language instructor where I enhanced interpersonal skills while working with learners and helping them increase their communication abilities. In this position I was able to design lesson plans tailored to student needs and requirements based on indicators such as comprehension, level of confidence, reading and writing.
Throughout my formative years I held different positions in educational and community institutions. Working with people from a wide range of backgrounds has honed my communication, creativity and motivational skills. As a skilled and enthusiastic researcher, my passion puts me in a solid position to be your new translator/interpreter.
I believe that my background and experience make me a person who follows instructions very carefully and is an active listener. I also have the appropriate credentials and qualifications in order to be considered for the next stage. If your organization is looking for a creative and communicative thinker, I am more than suitable for the position. Thank you for your consideration and I look forward to an interview with you.
Yours sincerely,
Sergio Ortiz
教育背景
www.umontreal.ca 2014-2017
Completed 6 credits towards a Master’s in Sociology with notable mention of research methods courses taken
www.ryerson.ca Certificate in Business French and Translation 2013
Certificate in Proficiency in French 2011
Bachelor of Arts, Sociology Major (Honours) 2010
工作经历
Bilingual Technical Customer Service Agent www.dyedurham.com 2022
- Identified, researched and resolved customer issues while managing difficult situations
- Responded to requests and assistance while meeting tight deadlines
- Acquired vast knowledge of services provided to meet business needs
English Teacher Langston English School 2021
- Taught a phonics language class to children
- Provided one-on-one grammar and history lessons to teenagers
- Delivered reading and vocabulary lessons as per school’s guidelines
Transcriber and Translator www.appen.com 2020-Present
- Listened to and wrote out audio recordings
- Translated sentences from English into French
- Proofread and edited content to ensure content was readable and without errors
Call Centre Agent www.i2cinc.com 2019-2020
- Served as the initial contact to customers and answered questions regarding cardholders’ issues in English, French and Spanish
- Handled over-the-phone English/Spanish interpretation
- Clearly and thoroughly documented requests in the ticket management system and tracked incidents through to resolution/escalation
Bilingual Customer Service Representative www.ford.ca/finance 2019
- Operated standard office software applications to compile data and prepared information regarding new customer accounts
- Ensured applications and supporting documents were complete, valid and in compliance with company procedures
- Provided service support through advice and assistance on requirements regarding auto debit enrollment to customers and dealers.
- Bilingual Customer Service Agent aor.ca2018
- Processed orders through telephone, fax and mail while applying proper etiquette
- Managed effectively stressful situations and dealt with unsatisfied customers, product returns and errors in shipments to attain key performance indicators
- Served customers from different provinces while delivering exceptional services
Spanish Language Instructor www.lecarrefourdeslangues.com 2013
- Planned and implemented lessons in sync with the institute’s pedagogical practices
- Instilled language concepts through the use of activities that targeted confidence, vocabulary building, pronunciation and grammar
- Provided a safe and stimulating environment for learners