英语

牙买加本科英语外教Satina T

牙买加
2022年 9月 13日

About Candidate

求职信

When will you be able to start a new position?: 2022-10-03
What is your salary expectation?: CNY 15,001 – 20,000/month
Message: Hello! My name is Satina, originally from Jamaica, I was living in Japan for almost four (4) years teaching young learners (from age 2) to adults. I must say I’m delighted to help these students become more confident and comfortable with their ability to speak English! I do know there is more to the standard curriculum; there’s love, attention and understanding that goes into teaching by nurturing and supporting the students. My background is in tourism and hospitality, banking and also being an executive assistant. However, the students have stolen my heart and hence why my profession has been this for over 3 years.

 

简历

SUMMARY
Dedicated and reliable professional with an engaging personality and service- driven background with over 5 years of successful experience in the customer service industry, and 4 years in the teaching industry. Proven track record of adapting and excelling in new situations. Well-versed in performing effectively across diverse industries and teams.

SKILLS

  • Self-motivated and able to work in a demanding, high pressured environment
  •  Commitment to high standards of client service an understanding needs and delivering solutions
  • Team player with excellent communication skills
  • Excellent organizational skills
  • Detail-orientated
  • Assessing and determining more efficient processes and implementing across the organization
  • Time management
  • Critical thinker

EXPERIENCE

ASSISTANT LANGUAGE TEACHER AND CULTURAL AMBASSADOR | 03/2018 to 03/2022 Interac – Japan

  • Collaborated with Japanese teachers to create an innovative learning environment to meet each student’s unique educational needs.
  • Transform language teaching through conversation, songs, games and activities with students.
  • Help students prepare for oral examinations and practice their speaking skills, especially pronunciation and intonation.
  • Assess each child’s progress based on the curriculum and provide monthly progress reports.
  • Provide a safe, thriving, and respectful environment for all students in the classroom.
  •  Serve as an ambassador to promote cultural understanding and international communication.

 

EXECUTIVE ASSISTANT | 03/2015 to 02/2018 Pear Tree Xpress – Kingston, Jamaica
Created, updated and maintained report documents for assigned departments within the company including sales, production and human resources.

  • Communicated effectively with internal and external customers via email, telephone and face-to-face to relay and respond to messages.
  • Coordinated and maintained the Managing Director’s schedules.
  • Assisted mid-level and senior level sales representatives in managing client accounts, generating leads and maintaining customer relations.
  • Supported internal teams such as the human resources with hiring staff and the production department with their daily operations

TELLER | 10/2011 to 03/2015
Bank of Nova Scotia – Kingston, Jamaica

  • Ensure optimal level of customer service and maintain quality and quantity of all standards and information.
  • Identify, validate and cash customer’s cheques.
  • Process deposits, withdrawals, wire transfers and real time gross payments.
  • Performing specialized tasks such as preparing manager’s cheques, drafts,money orders and exchanging foreign currency.
  • Advising and promoting the bank’s products and services to customers.

INTERN | 06/2010 to 08/2010 Cannonball Cafe- Kingston, Jamaica

  • Assist and handle the preparation of daily meals.
  • Serving food in a timely and friendly manner.
  • Routinely clean the restaurant.

SALES AMBASSADOR | 08/2008 to 03/2010 Qualcare Limited – Kingston, Jamaica

  • Promote the company’s products at events and retail locations.
  • Drive sales by creating positive customer experiences.
  • Meet and exceed sales targets.

EDUCATION AND TRAINING

  • TEFL Graduate
  • Certificate in Teaching English as a Foreign Language – 150 Hour Master Course 03/2019
  • University of The West Indies – Kingston, Ja Certificate in Project Management 12/2013
  • University of The West Indies – Kingston, Ja Certificate in Supervisory Management 07/2013
  • University of Technology – Kingston, Ja Bachelor of Science Hospitality And Tourism Management, 07/2011

REFERENCE

Available upon request

 

翻译

你什么时候可以开始一个新的职位？：2022-10-03
您的薪资期望是多少？：CNY 15,001 – 20,000/月
留言：您好！我的名字是 Satina，来自牙买加，我在日本生活了将近四 (4) 年，教年轻学习者（从 2 岁起）到成人。我必须说我很高兴能帮助这些学生变得更加自信和自在地说英语！我确实知道标准课程还有更多内容。通过培养和支持学生，将爱、关注和理解融入教学。我的背景是旅游和酒店业、银行业务以及行政助理。然而，我热爱教学，因此我在教学岗位上已经工作超过 3 年了。

概括
敬业可靠的专业人士，具有引人入胜的个性和以服务为导向的背景，在客户服务行业拥有超过 5 年的成功经验，在教学行业拥有 4 年的成功经验。在新情况下适应和表现出色的良好记录。精通在不同行业和团队中的有效表现。

技能

  • 自我激励，能够在苛刻、高压的环境中工作
  • 致力于高标准的客户服务，了解需求并提供解决方案
  • 具有出色沟通能力的团队合作者
  • 出色的组织能力
  • 注重细节
  • 评估和确定更有效的流程并在整个组织内实施
  • 时间管理
  • 批判性思考者

工作经历

助理语言教师和文化大使 | 03/2018 至 03/2022 Interac – 日本

与日本教师合作，创造一个创新的学习环境，以满足每个学生独特的教育需求。
通过与学生的对话、歌曲、游戏和活动来改变语言教学。
帮助学生准备口试并练习口语技巧，尤其是发音和语调。
根据课程评估每个孩子的进度，并提供每月进度报告。
为课堂上的所有学生提供一个安全、繁荣和尊重的环境。
担任促进文化理解和国际交流的大使。

行政助理 | 03/2015 至 02/2018 Pear Tree Xpress – 牙买加金斯敦
为公司内指定部门创建、更新和维护报告文件，包括销售、生产和人力资源。

通过电子邮件、电话和面对面的方式与内部和外部客户进行有效沟通，以传递和回复消息。
协调和维护总经理的日程安排。
协助中级和高级销售代表管理客户帐户、产生潜在客户并维护客户关系。
支持内部团队，例如人力资源部的招聘人员和生产部门的日常运营
柜员 | 10/2011 至 03/2015
新斯科舍银行 – 牙买加金斯敦

确保客户服务的最佳水平，并保持所有标准和信息的质量和数量。
识别、验证和兑现客户的支票。
处理存款、取款、电汇和实时总付款。
执行专门的任务，例如准备经理支票、汇票、汇票和兑换外币。
向客户提供咨询和推广银行的产品和服务。
实习生 | 06/2010 至 08/2010 Cannonball Cafe-牙买加金斯敦

协助和处理日常膳食的准备工作。
及时友好地提供食物。
定期打扫餐厅。
销售大使 | 08/2008 至 03/2010 Qualcare Limited – 牙买加金斯敦

在活动和零售地点推广公司的产品。
通过创造积极的客户体验来推动销售。
达到并超越销售目标。
教育和培训
TEFL 毕业生
英语作为外语教学证书 – 150 小时硕士课程 03/2019
西印度大学 – 金斯敦，Ja 项目管理证书 12/2013
西印度大学 – Kingston, Ja 监督管理证书 07/2013
University of Technology – Kingston, Ja 理学士酒店与旅游管理，07/2011

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